Privacy Policy

Sufficient Grace Mental Healthcare PLLC (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of all individuals who visit our website or receive our telehealth services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing sufficientgracehealth.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, and state of residence submitted through our contact form.
• Health Information: Information you voluntarily share when inquiring about or receiving psychiatric care services.
• Technical Data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).
• Communications: Messages, emails, or inquiries you send to our team.

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule telehealth appointments.
• To provide, manage, and improve our psychiatric care services.
• To send appointment reminders or administrative communications.
• To comply with legal, regulatory, and licensing obligations.
• To improve website functionality and user experience.
• To send educational content or newsletters, only if you have opted in.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your PHI includes any health information that could identify you — such as your diagnosis, treatment records, or insurance details. We use industry-standard safeguards to protect your PHI, including:

• Encrypted, HIPAA-compliant telehealth platforms for all sessions.
• Secure, password-protected electronic health records (EHR).
• Restricted staff access to PHI on a need-to-know basis.
• Regular staff training on HIPAA privacy and security rules.

For a full description of your rights under HIPAA, please refer to our Notice of Privacy Practices, provided at or before your first appointment.

We do not share your personal or health information except in the following limited circumstances:

• With your consent: When you explicitly authorize us to share information with another provider or third party.
• For treatment purposes: With other healthcare providers involved in your care, as permitted by HIPAA.
• Legal compliance: When required by law, court order, or to respond to a government request.
• Safety situations: When disclosure is necessary to prevent serious harm to you or others.
• Service providers: With HIPAA-compliant vendors (e.g., billing, scheduling) who sign a Business Associate Agreement (BAA).

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Tools such as Google Analytics to understand how visitors use our site (anonymized data only).

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect certain features of our website.

Depending on your state of residence (Texas or Virginia), you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to legal limitations.
• The right to opt out of marketing communications at any time.
• The right to data portability where applicable.

To exercise any of these rights, please contact us at info@sufficientgracehealth.com. We will respond within 30 days.

Sufficient Grace Mental Healthcare PLLC provides services to patients as young as 12 years of age. For patients under the age of 18, parental or guardian consent is required prior to initiating services.

We do not knowingly collect personal information from children under 12 without verified parental consent. If you believe we have inadvertently collected such information, please contact us immediately at info@sufficientgracehealth.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we do, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.